Returns & Exchanges
At the Official Store of EPIC, we stand behind the quality of our products and offer a 30-day window for returns or exchanges on all items in their original condition. We aim to make your shopping experience as seamless as possible, ensuring you are completely satisfied with every purchase.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely pack the products in their original packaging, ensuring all tags are attached and the items are unworn and unwashed.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing